Process modeling and the role of BPM in new ways of working
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Process modeling and the role of BPM in new ways of working

Published in June 8th, 2020

Recently, companies have been obliged to completely change their routines due to the pandemic, social isolation measures and quarantine restrictions. These new ways of working have significantly impacted the corporate environment, affecting everything from production to the sale and delivery of products and services. This causes a chain reaction, which requires adjustments to strategies and, especially, business processes. That’s where process modeling comes in.

How process modeling can help?

A company is nothing more than a set of processes. When viewed this way, identifying opportunities for improvement, gaining insights into what changes are needed and how they can be implemented becomes an easier task. In this context, the BPM (Business Process Management) approach can make important contributions. Modeling is one of the first stages in Business Process Management. The first step for ideas to come out of people’s heads and be shared among all stakeholders, encouraging collaboration and communication and simplifying the planning and implementation of changes to make the organization more agile and achieve better results.

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Centralizing all process flows in a single location is important to facilitate decision making for the changes that need to be implemented. With modeled processes, it is easier to turn ideas into improvement actions, which also allows them to be implemented more quickly.

In summary, the simple fact of having modeled processes helps to:

  • Identify inconsistencies,
  • Eliminate redundancies,
  • Optimize organizational performance,
  • Achieve strategic objectives.

Now, more than ever, organizations need to be agile and flexible. Modeling has the power to transform processes, resulting in more efficient flows and lower costs. Process improvement initiatives can be perfectly aligned with strategic objectives, and significantly reduce the likelihood of failures. As organizations evolve in this period of uncertainty, process modeling provides the necessary agility to robustly implement the changes necessary to adapt to the current situation.

Any process can be enhanced and improved, and BPM is your best friend to achieve this. I invite you to learn more about SoftExpert BPM, a solution that facilitates and guides the modeling, automation, analysis and review of your processes. To learn more about the advantages and benefits that a BPM solution can offer your company, contact our SoftExpert specialists. They understand your challenges and can suggest the best way to implement a BPM solution to satisfy your needs.

Find out more about SoftExpert BPM

About the author
Marcelo Becher

Marcelo Becher

Specialist in Strategic Management from PUC-PR. Business and market analyst at SoftExpert, a software provider for enterprise-wide business processes automation, improvement, compliance management and corporate governance.

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