Meet SoftExpert Data Lab
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Meet SoftExpert Data Lab

Published in May 30th, 2024

Have you ever wondered how to anticipate risks in your business process before they become a problem?

Discover the new SoftExpert Data Lab: an advanced tool that uses data science and artificial intelligence methods to generate insights and optimize business processes. With remarkable precision, through the use of KPIs, the component enables companies to anticipate market changes and proactively adjust their strategies.

The component provides two solutions, one for process mining and another for KPI (key performance indicator) forecasting.

Through the Process Mining solution, you gain in-depth insights into your business processes. Leveraging the Variant Explorer and Compliance tools, it is possible to identify all the different variations in process execution and receive alerts for each deviation from the usual pattern, aligning the actual flow of the activity.

With the KPI Analysis solution, it is possible to predict future events using algorithms and up to 28 mathematical models to analyze data patterns and trends. This allows you to extract significant insights for your organization, obtaining different forecast results at the user’s choice.

The integration of artificial intelligence into business processes streamlines process mining and significantly improves KPI forecasting. This means you can expect smarter management and decision-making based on reliable data.

Imagine being able to anticipate market trends and adjust your strategies in real time – that’s exactly what the tool offers.

Data Lab Benefits

Reduced process risks – Proactively identify potential risks using time series forecasting to recognize patterns and trends that may impact your business.

Increased customer satisfaction – Leverage insights generated from KPI analysis to gain a deeper understanding of customer needs and preferences, delivering exceptional customer experience.

Identifying waste – Identify opportunities to reduce bottlenecks, improve resource allocation, and increase productivity without major infrastructure investments. This can be achieved through an automated analysis of event logs using process mining.

More assertive decisions – Empower informed decision-making by providing dashboards that are analyzed using statistical methods combined with artificial intelligence.

Understand and analyze real phenomena from the collected data and create action recommendations to improve the quality of business decisions and the efficiency of work processes.

Now that you understand the benefits of process mining and KPI forecasting and are up to date on the latest features of SoftExpert Data Lab, how about exploring more about this component?

Check out all the Data Lab features in the SoftExpert Suite 2.2.2 Release Notes.

Access the Release Notes

About the author
Alex Sandro Barbosa

Alex Sandro Barbosa

Alex Sandro Barbosa é Analista de Produto e Mercado da SoftExpert. Formado em Engenharia Mecânica na Universidade da Região de Joinville UNIVILLE. E certificado como auditor líder em auditorias de processo na norma IATF16949. Detém experiência na área de Processos e Sistemas da Qualidade em indústrias automotivas, com conhecimentos em Planejamento e Auditoria de Processo, Melhoria Contínua, Solução de Problemas, Core Tools da Qualidade, Gestão de Reclamações com interação direta com o cliente, Gestão de Projetos e Gestão de Mudanças.

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