O relatório de auditoria é um documento formal que comunica a avaliação de um auditor sobre determinado aspecto de uma organização, seja ele financeiro, de controles internos ou de compliance. Ele vai concluir se a entidade está em conformidade ou não com a legislação vigente ou a certificação desejada. Dependendo de quem fizer a auditoria, … <a href="https://blog-cms.softexpert.com:8080/en/how-to-prepare-an-internal-audit-report/" class="more-link">Continue reading<span class="screen-reader-text"> "Audit reports: the definitive guide to evaluation, compliance, and business growth"</span></a>
A quality policy is a guideline created by companies to ensure a quality standard for the products/services offered by them. This type of policy is used to guide the continuous improvement of processes and decision-making that directly impact customers. See also: 5 steps to build a good compliance policy What is Quality Policy The quality … <a href="https://blog-cms.softexpert.com:8080/en/how-to-establish-quality-policy/" class="more-link">Continue reading<span class="screen-reader-text"> "Quality policy: how to define and communicate in your company"</span></a>
Corrective action is a measure that aims to eliminate the cause of a problem. On the other hand, preventive action aims to eliminate the cause of potential issues that have not yet occurred. Both can be used to increase quality as well as prevent non-conformities – especially if you want to comply with ISO 9001. … <a href="https://blog-cms.softexpert.com:8080/en/corrective-and-preventive-action/" class="more-link">Continue reading<span class="screen-reader-text"> "Corrective and preventive action: what they are, their differences and how to apply them in your company"</span></a>
The ISO 9001 standard is filled with references to the term “top management.” In addition to various clauses that cite its responsibilities, there is a specific item that outlines the expectations of its engagement with the critical aspects of the quality management system. This item, the fifth in the standard that talks about leadership, encompasses … <a href="https://blog-cms.softexpert.com:8080/en/top-management-and-its-responsibilities/" class="more-link">Continue reading<span class="screen-reader-text"> "Top Management: What Is It and What Are Its Responsibilities?"</span></a>
Six Sigma consists of a series of techniques and tools to improve an organization’s processes by reducing their variability. This is done through empirical and statistical quality management methods with the help of specialists in the methodology. Implementing the technique has the potential to increase profits, improve employee morale, and enhance a company’s products or … <a href="https://blog-cms.softexpert.com:8080/en/six-sigma/" class="more-link">Continue reading<span class="screen-reader-text"> "How to Implement Six Sigma and Achieve Operational Excellence in Your Company"</span></a>
ISO 9001 is one of the many certifications from ISO, the International Organization for Standardization. It ensures that a company has achieved an international standard for quality management. This certification is part of a group of five standards, the ISO 9000 family. For example, ISO 9002 and 9003 were alternative models to 9001. The former … <a href="https://blog-cms.softexpert.com:8080/en/iso-9001/" class="more-link">Continue reading<span class="screen-reader-text"> "ISO 9001: meaning, benefits, and how to implement it in your company"</span></a>
QMS (Quality Management System) is the sum of business processes that focus on achieving the strategic direction, quality policies, and objectives of a company. By executing these procedures, the goal is to fulfill customer requirements and achieve their highest satisfaction. Each organization must create its own QMS and include essential policies, processes, and procedures to … <a href="https://blog-cms.softexpert.com:8080/en/what-is-qms/" class="more-link">Continue reading<span class="screen-reader-text"> "What is QMS and How It Can Transform Your Company"</span></a>
The current crisis that we are going through has required that all of society find solutions to continue their activities in this new reality that include social distancing, travel restrictions and other public safety measures. Quality audits are among the processes that, using the traditional on-site method, have become almost impossible to carry out. With … <a href="https://blog-cms.softexpert.com:8080/en/remote-internal-audits/" class="more-link">Continue reading<span class="screen-reader-text"> "Remote Internal Audits: a reality for today and after the pandemic"</span></a>
Your company is a leader in its field, but you still wonder how you can make small improvements to achieve the highest level of performance excellence. Or maybe your organization’s performance could be improved and company leaders are looking for a method to speed up improvement efforts. Or maybe your performance is just really bad, … <a href="https://blog-cms.softexpert.com:8080/en/malcolm-baldrige-criteria/" class="more-link">Continue reading<span class="screen-reader-text"> "Speeding up results with the Malcolm Baldrige criteria"</span></a>
“Today we have a greater degree of reliability and availability of information with the use of SE Suite, which has proven to be very important in the maintenance of our Quality Management System.”
Although there is never a wrong time to improve the maturity of quality management, an opportune time is when planning for the coming year. Executives and quality management professionals who are affected by the quality of products and services should answer two questions: “how mature is my quality management program?” and “what do I need … <a href="https://blog-cms.softexpert.com:8080/en/assessing-the-quality-maturity-level-of-your-organization/" class="more-link">Continue reading<span class="screen-reader-text"> "Assessing the quality maturity level of your organization"</span></a>
The new versions of ISO 9001 and ISO 14001 require all organizations to meet the new requirements by 2018 in order to obtain or renew their certifications. Among other changes, ISO 9001:2015 and ISO 14001:2015 introduce risk-based thinking. But how does risk management impact on quality and environmental management?