Public Sector

Choosing performance indicators for public administration

Find out more about some important attributes for the selection and construction of performance indicators for public administration.

The role of technology in the public service’s digital transformation

Please read this article and understand how technology can eliminate public service red tape and improve the lives of citizens.

Latin America: the first city to implement NBR ISO 18901 prepares for ISO 9001

ISO 9001 is the norm that aims to spread the culture of standardization through a set of quality guidelines. These guidelines, that help companies meet quality requirements and meet customer needs, are also a strong ally of quality in public management. The city of Pinhais, located in the metropolitan area of Curitiba in Paraná, is … <a href="https://blog-cms.softexpert.com:8080/en/the-first-city-to-implement-nbr-iso-18901-prepares-for-iso-9001/" class="more-link">Continue reading<span class="screen-reader-text"> "Latin America: the first city to implement NBR ISO 18901 prepares for ISO 9001"</span></a>