Excellence Blog - the blog about excellence in management by SoftExpert

Top management: what is it and what are its responsibilities?

The 5 Whys: what they are and how to apply them

Quality policy: How to establish one and communicate it at your company

Standard Operating Procedure (SOP) and Work Instruction (WI): What’s the difference?

Remote Internal Audits: a reality for today and after the pandemic

Quick guide to build a quality control plan

Speeding up results with the Malcolm Baldrige criteria

The Malcolm Baldrige criteria and their contribution to excellence

Root cause analysis – Solving problems for good

How to structure an internal audit team