The advantages of Robotic Process Automation (RPA) cannot be ignored and its use in various industries is directly related to the intelligent use of resources. RPA frees human employees from repetitive and operational tasks so they can focus on the main business goals, providing innumerable benefits for the organization.

In short, robotic automation helps in the application of specific technologies that can automate routine and standardized tasks, providing greater productivity and value with less investment. Processes that involve data capture and interpretation for its manipulation, the execution of transactions and the triggering of responses and communication with other digital systems within the domain are the principle beneficiaries.

The extent of the benefits of automation is directly proportional to the incremental improvement in manual processing activities. An RPA platform offers your company the necessary scalability to keep it competitive.

Benefits of RPA – Robotic Process Automation

Cost effectiveness

It is estimated that the use of robotics can reduce operating costs by up to 50%. Robots can operate 24 hours a day and do not take vacations, unlike humans, who work on a limited schedule and have a fixed number of annual leaves every year.

Precision and quality

Robots are reliable and consistent. They also dramatically reduce cases of rework and improve output quality. And the best part is that robots always follow the rules, achieving 100% precision in the process results.


Robotics is a safe and non-invasive technology that does not interfere with the inherent systems, providing perfect consistency in the execution of activities across the production line.

Improved analysis

Having access to precise and error-free data from multiple sources improves the quality of the analysis in the process. This leads to better decision-making and, in general, to improved process execution.

Communication with multiple systems

RPA allows for the use of data and information from multiple systems, generating information that helps in the integration of processes.


RPA is applicable in all industries and has the ability to perform a wide range of tasks. Any process that is rule-based and that is defined and repeatable is an ideal candidate for automation.


In a very broad sense, Business Process Management (BPM) helps companies to visualize, manage and identify areas for improvement in a value chain and across the company ecosystem. It focuses on understanding the voice of the customer and their expected results, costs and resources, as well as capturing data to measure efficiency.

This perception identifies opportunities for improvement to avoid conflicts, align the value chain and generate more consistent business results. Finally, it is a way to increase visibility and manage over organizational silos.

In a simple and direct sense, BPM is quite linear by design, where each value chain develops until it reaches a defined and regulated process. And, as we saw in the last benefit on our list, defined and regulated processes are ideal for applying RPA. Other important characteristics for processes are:

  • They must be repetitive
  • Be the most prone to error
  • Contain implemented rules
  • Perform data transportation and transfer
  • Have a high administrative/operational role

SoftExpert BPM

If you are a frequent reader of our blog, you probably already know about SoftExpert BPM, the SoftExpert solution for managing business processes.

SoftExpert BPM allows you to model, simulate, automate and manage processes and all their instances. In addition, it is ready to be “robotized” with any RPA programming and control tool. For example, you can get information from an Excel spreadsheet, log onto the system, instantiate a process and enter the information.

All the modeling rules are followed and everything is recorded in the audit trail, just as if any other user were executing it. You save time by not having to perform repetitive and dull tasks anymore.

It is worth noting that SoftExpert BPM also offers numerous Webservice options for different connections. RPA offers various alternatives to provide you with an increasingly effective process.

Tobias Schroeder


Tobias Schroeder

MBA in Strategic Management from UFPR. Business and market analyst at SoftExpert, a software provider for enterprise-wide business processes automation, improvement, compliance management and corporate governance.

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