Many organizations implement management systems based on standards such as ISO 9000AS 9100ISO 13485 or IATF 16949. Choosing a quality management software to ensure compliance with these standards is a major challenge. So how do you make the right choice?

These standards were created based on a set of very similar requirements. They are based on processes, documentation, non-conformities, audits and training, among other requirements.

To address these issues, many companies still use spreadsheet-based control tools. Others still use emails or even paper forms. This can be a big mistake, because it makes the whole process more vulnerable, slow and bureaucratic.

Many organizations, however, have realized that this can jeopardize the efforts and investments for certification, which has motivated them to search for Business Quality Management Solutions.

Choosing the right solution is not a simple task. The market offers hundreds of options, which makes the decision even more difficult.

Generally speaking, solutions can be classified into 3 categories:

  • Spot Solution: It meets needs in a partial or minimal way, but is not scalable. In general, these solutions are not flexible and do not allow for significant adjustments. While, on the one hand, the initial investment is seen as an advantage, on the other hand, there is the risk of reaching a point where the solution no longer meets your needs, resulting in the search for another supplier, because, as the company grows, processes usually change and often become more complex. An example of this is a tool for controlling non-conformities which does not allow you to include/cut steps in the treatment process, or alter the forms.
  • Comfort Zone Solution: It meets all the requirements, both technical and financial. It generally covers the entire company, allows for a systemic approach and a high-level vision of quality management processes. Looking ahead, it allows for scaling, but only up to a certain point. It has a longer lifespan, compared to spot solutions. This type of solution is usually what companies are looking for, since they offer the best cost-benefit ratio.
  • Premium Solution: Generally these solutions are associated with major international industrial companies. In addition to high maturity levels, they provide features such as robustness, reliability and scalability, although they may not be accessible to most organizations. These solutions are usually separated into components and can be deployed in phases.

Most regulated companies use inadequate tools to maintain their processes.

Automating a paper or hybrid-based system is the first step to improvement, resulting in safer and more competitive services and products in the marketplace. The chosen solution will reflect in the operations of the company for the next years. For this reason, when selecting a solution, make sure you opt for technology that effectively enables you to increase process efficiency, save time and money, and strengthen your regulatory compliance.

Learn more about SoftExpert EQM, the most comprehensive and advanced quality management software solution for compliance management, meeting the needs of the most rigorous global regulations. SoftExpert EQM helps companies to implement quality standards, reducing compliance costs, increasing productivity, reducing risk, and maximizing success.

Learn more about SoftExpert EQM

Marcelo Becher


Marcelo Becher

Specialist in Strategic Management from PUC-PR. Business and market analyst at SoftExpert, a software provider for enterprise-wide business processes automation, improvement, compliance management and corporate governance.

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