Health sector executives continue the fight to ensure business sustainability as they seek the answer to a dilemma that has concerned people in recent years:

How to find a balance between Shrinking Revenues x Rising Costs x Quality Assurance in patient care?

Many institutions have found the key to survival in Management Excellence.

Regulatory agencies demand compliance with increasingly complex requirements, making this challenge even more difficult. Many hospitals and laboratories, for example, still have inadequate and inefficient management structures that seriously undermine business sustainability. These institutions commonly face problems such as:

  • Use of inadequate management tools;
  • Cash flow problems;
  • Lack of control and high rates of input and material waste;
  • Occurrence of frauds;
  • Poorly maintained equipment;
  • High rates of hospital-acquired infections.

In these circumstances, operating costs go up and the customer foots the bill.

Implementing organizational change is difficult and particularly challenging in the health sector. Nonetheless, rising costs, technological advances and regulatory pressures make change a necessity in most organizations.

Following good practices and solutions for excellence is essential for competitiveness. Professionalized management requires the availability of resources such as:

  • Specialized tools that meet the needs of your business;
  • Trained employees able to adopt and follow the most efficient new practices;
  • Well-defined processes with control mechanisms to avoid deviations and losses.

The market will continue to be increasingly demanding for quality services. This is a great opportunity for health care providers, but only those that invest in management improvements will reap the rewards.

Healthcare Operational Excellence

To find out more about this subject, download the eBook “How to pave the way to excellence in healthcare organizations.” It presents the 10 pillars that help healthcare institutions overcome obstacles on the journey to excellence.

Download eBook!

Marcelo Becher


Marcelo Becher

Specialist in Strategic Management from PUC-PR. Business and market analyst at SoftExpert, a software provider for enterprise-wide business processes automation, improvement, compliance management and corporate governance.

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