Want to boost your team’s engagement even further? The SoftExpert Suite 2.2.3 update introduces innovative features in the Gamification component that make work more engaging and dynamic.
Discover what’s new and how these changes can boost your team’s productivity. Learn more!
Challenge Journeys
Users can complete a series of grouped challenges with the new Journeys feature. Upon completing all challenges within a journey, users are uniquely rewarded, fostering continuous engagement and goal fulfillment.
New Triggers
We’ve expanded challenge completion triggers to cover more areas and events, such as:
- Administration: Feedback sent and received, birthdays, profile updates.
- Knowledge Base: Articles created or rated.
- Kanban: Activities created or stages changed.
- OKR: Goals completed.
- Questionnaire: Responses submitted.
These triggers enable system customization, encouraging interaction in various contexts.
Management Portal
The new management portal offers a complete and detailed view of gamification performance, including:
- Summaries of completed challenges and rewards redeemed.
- Engagement segmented by area.
- Analysis of the most popular challenges and rewards.
- Calculation of the actual value spent on rewards.
This portal allows strategic tracking and flexibility to create custom portals as needed.
Web Service Integration
The new updatePoints functionality makes it easy to integrate with external systems, allowing points to be added or removed from users automatically. Check the SoftExpert Integration Guide for more details.
New Rewards Menu
The Rewards menu now features a refreshed, simpler, and more intuitive design, making navigation and locating features easier.
Reward Prerequisites
You can now set prerequisites for redeeming rewards. Users can only redeem rewards after meeting specific conditions, like reaching a minimum level or completing specific challenges, providing greater control and customization.
These updates in version 2.2.3 make gamification more strategic and engaging. Check the Release Notes for more details and transform your team’s engagement!
