Now you can enjoy simpler and more efficient management with the unification of the SoftExpert Problem, Incident and Workflow components. Check it out!

The new version 2.2 of SoftExpert Suite is out and it’s full of new features! You’ll discover a simpler and more efficient way of carrying out activities with the unification of the Incident, Problem and Workflow components. Check out how these changes will make your daily work routine even easier.

Centralization, agility and efficiency in a single component

Whether it’s for starting your workflows, registering and addressing incidents, or investigating the causes of a non-conformity, this single tool will cover all your needs.

IT and quality teams, and other areas of your company, can now use the same tool. The consolidation of the three components offers greater visibility and a simpler user experience.

The unification of the components ensures improved management capacity for addressing incidents, problems and workflows in your organization, saving you time and making your processes more efficient.

How to consult occurrences

Querying occurrences was also unified, as well as data analysis performed with SoftExpert Analytics. This way, you can monitor all records, generate graphs, perform diagnostics and make decisions with a single perspective.

Like the new features? Update your version of SoftExpert Suite now and start using these and other innovations!

To get more details about these and other improvements in version 2.2.0 of SoftExpert Suite, access our Release Notes:

Access Release Notes


Camilla Christino


Camilla Christino

Business Analyst at SoftExpert, completed a Bachelor's in Food Engineering at Instituto Mauá de Tecnologia. She has solid experience in the quality area in the food industries with a focus on monitoring and adapting internal and external auditing processes, documentation of the quality management system (ISO 9001, FSSC 22000, ISO / IEC 17025), Quality Control, Regulatory Affairs, GMP, HACCP and Food Chemical Codex (FCC). She is also certified as a leading auditor in the ISO 9001: 2015.

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