BPM low-code

The pandemic forced a lot of organizations to get digital transformation projects up and running. According to the DT Index 2020, a study carried out by Dell Technologies, digital transformation has become a survival factor for many companies. Out of the 4300 IT leaders interviewed worldwide, around 80% confirmed that their companies implemented at least one digital transformation initiative in 2020, a phenomenon that ended up driving adoption of low-code BPM.

What is low-code BPM?

The low-code concept is connected to platforms that provide intuitive graphic interfaces and set-up wizards, so that users without advanced programming knowledge can build applications much more rapidly than they could using the traditional manual coding method. In tandem with business area demands, IT lacks resources to provide support and make timely deliveries. This approach means projects can be delivered faster. Low-code BPM tools let each business area map processes. They are able to easily automate workflows and create electronic forms (eForms), guaranteeing control and visibility while improving their department’s productivity.

Benefits of low-code BPM

Organizations like hospitals, banks and universities have been taking advantage of the benefits of low-code BPM, including:

  • Agility: by accelerating creation and release of applications based on business processes, low-code BPM makes delivering value agile.
  • Costs: because development is faster, costs also fall as a result.
  • Manpower: this approach means that programmers without a high skill level and business analysts without advanced programming knowledge can make deliveries, providing more options for available manpower.
  • Innovation: low-code BPM fosters productivity and innovation by allowing new applications and digital solutions to be built using less time.

Examples of low-code BPM applications

1. Automated business processes

Processes based on paper, e-mails and spreadsheets are not only slow, but subject to inconsistencies and information loss. With low-code BPM, activities are standardized, so that requests and approvals happen faster, while also promoting visibility and control of workflows. Examples: Time off, procurement and travel requests, among others.

2. Mobile applications

Low-code BPM lets you standardize processes and offer them as services that can be accessed using mobile devices. A university could, for instance, allow its students to enroll and upload any evidentiary documents or other necessary documents just by using a smartphone.

3. Web portals

Web portals are widely used as a tool where companies can interact with their customers, business partners and suppliers. Low-code makes it possible to create different portals to fulfill a wide variety of goals, such as making requests, monitoring results and more.

How can low-code BPM drive digital transformation at your company?

Having a digital strategy is now critical to success at organizations. Low-code BPM technologies have worked to facilitate digital transformation, allowing tools to be applied to optimize processes and make it easier to reach business objectives, which is oftentimes not possible without the support of technology. A robust strategy can set the direction and have a huge impact on a company’s long-term results.

The low-code concept is directly related to digital transformation strategies, since initiatives frequently involve process improvement and automation, which can be implemented and accelerated using a low-code BPM platform.

Technology and the low-code concept in particular represent just one slice of the pie when it comes to digital transformation strategy. A profound understanding of the business is crucial to identify the opportunities most suited to the organization’s goals and this demands broad support from leaders and significant engagement between the IT and business areas.

To find out more about BPM and digital transformation, take a look at more content that we have already covered on these topics here in the blog!

Marcelo Becher


Marcelo Becher

Especialista em Gestão Estratégica pela PUC-PR. Analista de negócios e mercado na SoftExpert, fornecedora de softwares e serviços para automação e aprimoramento dos processos de negócio, conformidade regulamentar e governança corporativa.

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