All ContentWhat are the costs of quality?Are the efforts made to ensure quality worth it? What are the costs of quality? Quality and its strategic role in organizations.Read more
All ContentHow can customer complaints be quickly resolved?Learn how customer complaints have helped companies to gain higher rates of satisfaction while simultaneously improving products and services.Read more
All ContentHow big is your umbrella?When we think of management systems, we immediately think of international standards, such as ISO 9001 and ISO 14001. How can we manage all of them?Read more
All ContentThe 4 key steps in quality auditsAudits are an important tool to help organizations grow. Learn about the 4 steps to successfully carry out quality audits.Read more
All ContentProductivity and control: how Tecnosulfur improved its QMS“Today we have a greater degree of reliability and availability of information with the use of SE Suite, which has proven to be very important in the maintenance of our Quality Management System.”Read more
All ContentISO 9001: 2015 – What you need to know about the Annex SLAnnex SL is a new addition to ISO 9001:2015. Learn about the advantages of this new standard which is also being applied to other standards.Read more